Frequently Asked Questions
Purchasing Ski-Doo parts and accessories can easily be done directly from your authorized dealer or via our online store. Please refer to the Parts & Maintenance section on our website to browse the Parts catalog and the Accessories and Riding Gear sections for all unit accessories and Ski-Doo apparel.
Please contact the dealership you purchased the part or accessory from, they’ll gladly assist you! If you purchased a part or accessory from our online store, you can contact our fulfillment partner KIBO at 877-412-7467.
If you have any concerns about a part or backordered part, please contact your dealership's Parts department directly. If needed, they can always contact BRP's Parts department for further assistance.
Please find general information on available promotions and incentives in your area on the Ski-Doo website. Otherwise, your authorized Ski-Doo dealer will happily answer any questions you may have about availability and eligibility requirements.
Since BRP cannot support import/export, we strongly recommend you purchase in the country of intended use. Safety and environmental requirements are different from region to region, and warranty is only valid in the country of purchase. So, if you intend to import/export a BRP product, please contact a customs broker for required documentation and instructions.
Yes, if you order parts/accessories from our online store, they will be shipped directly to you. However, BRP cannot drop ship to riders, so if you're ordering parts for repair through your dealership, you'll need to discuss available options with your dealer. They'll be happy to help!
You can always check out the Accessories section on our website, it details the accessories and which model they're compatible with. And, you can always contact your authorized dealership if you have any questions regarding compatibility, they'll be happy to help.